1. INFORMATION WE COLLECT

1.1 Personal Information

When you visit our Site, place an order, or otherwise interact with us, we may collect personal information that you voluntarily provide. This may include:

  • email address

1.2 Non-Personal Information

We may also automatically collect non-personal information about you, such as:

  • Your IP address
  • Browser type
  • Device information (e.g., operating system)
  • Browsing actions and patterns on our Site
  • Referring or exit pages and URLs

2. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

  • To Provide Services: Process and fulfill your orders, including sending confirmations, invoices, and updates.
  • Customer Support: Respond to your comments, inquiries, and customer service requests.
  • Site Improvement: Monitor and analyze usage trends to improve our Site’s functionality and user experience.
  • Marketing & Communications: Send you promotional materials, newsletters, or other information about our products and services, in compliance with applicable laws.
  • Security & Fraud Prevention: Detect, prevent, and address fraud, unauthorized activity, and potential threats to the security of our Site or users.

3. LEGAL BASES FOR PROCESSING (FOR EEA USERS)

If you are located in the European Economic Area (“EEA”), our legal bases for collecting and using your personal information depend on the context in which we collect it. We process your personal information because:

  • We need to perform a contract with you (e.g., fulfill an order).
  • You have given us permission to do so (e.g., when signing up for marketing communications).
  • The processing is in our legitimate interests and is not overridden by your rights.
  • We need to comply with the law.

4. HOW WE SHARE YOUR INFORMATION

We do not sell your personal information to third parties. However, we may share personal information with:

  • Service Providers: Third-party companies that help us operate our business and the Site (e.g., payment processors, shipping partners, hosting providers).
  • Compliance & Protection: Government authorities or other third parties if required by law or if needed to protect our rights, property, or safety.
  • Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case your personal information may be among the assets transferred.

5. COOKIES AND OTHER TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. Cookies are small text files placed on your device to help our Site function properly and enhance your browsing experience. You can control the use of cookies at the individual browser level. However, disabling cookies may limit your ability to use certain features on our Site.

6. DATA SECURITY

We maintain appropriate technical and organizational measures to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. While we strive to protect your personal information, no security measure is completely foolproof. Therefore, we cannot guarantee absolute security of your data.

7. DATA RETENTION

We will retain your personal information for as long as it is reasonably necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your personal information, we will securely destroy or anonymize it.

8. CHILDREN’S PRIVACY

Our Site is not intended for individuals under the age of 13 (or equivalent minimum age depending on jurisdiction). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

9. THIRD-PARTY LINKS

Our Site may contain links to other websites that are not operated by us. This Privacy Policy does not apply to those third-party websites. We encourage you to review the privacy policies of any third-party sites you visit to understand their practices regarding your personal information.

10. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have certain rights regarding your personal information, such as:

  • Accessing or updating the personal information we hold about you.
  • Requesting deletion of your personal information.
  • Opting out of receiving marketing communications.
  • Restricting or objecting to the processing of your personal information.

If you wish to exercise these rights, please contact us using the details provided below.

11. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal obligations. When we make changes, we will post the updated policy on this page, and the “Last Updated” date at the top will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

12. CONTACT US

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Pellican Discount Appliances
413 Oak Pl, Ste 4M, Port Orange FL 32127
386-287-5232

We will do our best to address your inquiry in a timely manner.

By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to our collection, use, and sharing of your information as described herein.